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Previous broker communications

Catch up on past emails and letters we’ve sent out to brokers.

Interest rate changes - 30.10.2024

Interest rate changes - 1.10.2024

LOS announcement - 19.09.2024

Interest rate changes - 23.04.2024

Interest rate changes - 12.03.2024

Interest rate changes - 13.02.2024

Interest rate change and SLA update - 30.01.2024

Interest rate changes - 12.12.2023

SLA update - 8.12.2023

Interest rate changes - 30.11.2023

SLA update - 23.11.2023

Interest rate changes - 21.11.2023

Interest rate changes - 8.11.2023

Interest rate changes - 24.10.2023

Interest rate change and SLA update - 26.09.2023

Interest rate change and SLA update - 22.08.2023

Interest rate changes and updates - 14.08.2023

Fixed rate changes - 14.07.2023

SLA update - 11.07.2023

Fixed rate changes, SLA updates and promotional offer ending - 30.06.2023

Interest rate change - 22.06.2023

Fixed rate changes & SLA's - 16.06.2023

Interest rate promotional offer - 24.05.2023

Interest rate change - 15.05.2023

Policy change update - 08.05.2023

Fixed rate changes & SLA's - 17.04.2023

Important updates and SLA changes - 27.03.2023

Serviceability calculator update - 10.03.2023

Interest rate changes & HEM changes - 22.02.2023

Interest rate change & SLA update - 19.01.2023

Interest rate change - 15.12.2022

SLA update - 09.12.2022

Current specials and SLA update - 01.12.2022

Changes to credit underwriting policy - 28.11.2022

SLA update - 14.11.2022

Variable rate 'Specials' - 25.10.2022

NHFIC declaration form - 18.10.2022

Interest rate update - 13.10.2022

NHFIC update - 03.10.2022

Fixed interest rate change - 27.09.2022

Interest rate update - 15.09.2022

Serviceability Calculator update - 01.09.2022

Interest rate changes and SLA update - 19.08.2022

SLA Update - 11.08.22

Variable interest rate changes - 18.07.22

Fixed interest rate changes and SLA - 12.07.22

Australian government's Home Guarantee Scheme - 01.07.22

SLA update - 01.07.22

Interest rate change - 23.06.22

Update to Fixed Rate Loan products - 25.05.22

Interest rate changes - 23.05.22

Customer communication error - 13.05.22

SLA update - 10.05.22

Variable interest rate change 09.05.22

Fixed interest rate change & postcode tool changes - 02.05.22

Fixed Interest Rate update - 05.04.22

SLA update - 04.04.22

Clean Energy Home Loan update - 28.03.22

SLA increase - 28.03.22

SLA update - 23.03.22

Rate changes - 21.03.22

SLA update - 18.03.22


Consumer Credit Underwriting Policy and Guidelines update - 28.2.2022

Fixed rate lock update - 31.1.2022

SLA and Serviceability Calculator changes - 29.12.2021

AOL and Loan Document process changes - 28.8.2021

Partnership Update - 26.8.2021

Credit Policy Updates, Valuation ordering Changes, NHFIC update - 01.07.2021

Product and Interest Rate changes-12.4.21

Introducing DocuSign-24.3.21

Process Change: Broker Access to Legal Stream -15.3.21

Important Updates - 25.2.21

Consumer Credit Underwriting Policy and Guidelines for Brokers update - 16.2.21

Clean Energy Home Loans update - 12.11.2020

Friendly Reminder_Illion, Broker Flow & Multibank update -28.10.2020

Introducing IDYou - 13.10.2020

Improving the Broker Customer Experience - 24.09.2020

Illion, Broker Flow and Multibank Update and Reminder - 17.09.2020

Maximum LVR for Construction Loans - 31.08.2020

Illion update - 19.06.2020

Important Policy and Process update - 15.06.2020

Needs and Objectives Interview Guide - 07.02.2020

Commissions Position - 26.11.2018

Trailing Commission Comms - 20.08.2018