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We help customers make their homes more sustainable

Our customers care about taking action on climate change and encouraging growth in renewable energy.

We help customers do this by giving them ways to make their homes more sustainable.

We let customers pause their home loan repayments to pay for eco-upgrades like solar, batteries, water tanks and grey water systems. With an Eco-Pause, you can stop repayments for three months or halve them for six.

Conditions of the pause include:

  • Only loans for owner-occupiers are eligible
  • A request must be provided detailing funds will be re-directed for the purpose of installing water and/or energy saving devices

Further terms and conditions can be found below. 

Eco-Pause terms and conditions

Customers may apply for a 3 month break in repayments, or a 6 month reduction (up to half) of their repayments on their loan, subject to the following conditions:

  • Only loans for owner-occupiers are eligible
  • A request must be provided detailing funds will be re-directed for the purpose of installing water and/or energy saving devices
  • The loan must be established with Bank Australia for at least 12 months before applying for payment reductions
  • Accounts must be operated within Bank Australia terms and conditions prior to the request, and loans must not be in arrears or have had any repayments mised within the six months prior to the request
  • Excludes Bridging loans, Interest Only loans and Home Equity loans
  • Subsequent payment reductions can be made no sooner than 12 months from completion of any previous repayment reduction period
  • A maximum of 2 repayment pause breaks are permitted for loans that are subject to Lenders Mortgage Insurance (LMI)
  • Loans that exceed a loan to value ratio (LVR) or 90% are not automatically eligible
  • Loan repayments may need to bre recalculated at the conclusion of the break to ensure the loan term does not exceed the maximum permitted by Bank Australia or the LMI insurer