Bank Australia is working to improve the inclusion of people with a disability as customers and staff members of the bank.
Our Disability Action Plan
Development of Bank Australia’s Disability Action Plan (DAP) has been led by a DAP working group. This group consisting of representatives from across Bank Australia has consulted inside and outside the bank with a range of customers and key stakeholders in the development of this DAP.
Bank Australia’s inaugural Disability Action Plan will be for a period of three years and have four focus areas:
- Customer experience
- Increasing awareness of inclusion and accessibility
- Creating positive community impact
Bank Australia’s inaugural Disability Action Plan (DAP) will be a high level plan that commits the bank to inclusion of people with a disability in its operations – as customers, staff and stakeholders.
The first year of the DAP will focus on better understanding the tangible opportunities to increase inclusion – and the investment required. Following the first year more specific targets will be set against actions where appropriate:
Our Website Accessibility
Bank Australia’s website satisfies the requirements for a AA – Intermediate rating for accessibility under the WCAG 2.0 guidelines. If you need an accessibility tool to view our website, please download the eSSENTIAL Accessibility browser.