We do things a little differently to other banks. Being customer-owned means we don't have shareholders. This means instead of answering to external shareholders, we answer to you. As a customer, you have a very real say in how the bank is run, including a vote on our directors' salaries and a say in where we invest our profits.
Our profits are returned to customers through better rates and fees, and our investments are used to create positive social and environmental change.
Find out more about what customer ownership means for you.