This allows you to disable all transactions attempted on your card for a temporary period of time. You may to choose to use this card control when you have misplaced your card. If you are comfortable that your card is not lost or stolen, the lock on the card can be removed.
Existing recurring payments, such as direct debits, will not be affected by activating a temporary lock on your card.
Note: Digital wallets will remain enabled unless manually disabled in Card Controls.
payWave lets you ‘tap’ your card to make a payment without a pin or a signature.
By using this Card Control, you’ll disable payWave transactions, blocking the ability to make a transaction by simply ‘tapping’ the card. If you have turned this control on, you will be required to insert or swipe your card and provide some form of verification, such as a pin, to make a payment.
Disabling online transactions on your card means you cannot use your card details to make some purchases. This will affect online transactions, as well as phone, mail and any other transaction where your card is not physically present.
Note: this is also known as card-not-present transactions. It will not disable digital wallet transactions.
The transaction types linked to the Card Control you disabled will not be able to process. If you accidently disable a Card Control, you can simply enable it again by pressing or clicking on the Card Control indicator toggle.
International and Australian Card Controls are based on merchant codes. If the merchant is based in Australia, then the status of your Australian Card Controls will affect your transactions. If the merchant is based Internationally, then the status of your International Card Controls will affect your transactions.