Alert notice

Planned maintenance: Sunday 11th May 2025, 12:30AM - 1:30AM AEST: We will be undertaking important maintenance to our digital banking services. Learn more.

2023-12-22 2:05 pm
Alert notice

Alert: scammers impersonating Bank Australia staff - Scammers are posing as Bank Australia via phone, attempting to gain information from customers to access their accounts or internet banking. Learn more

2022-10-07 2:57 pm

Planned maintenance and system status

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Planned maintenance: Sunday 11 May, 12:30am - 1:30am AEST.

During this period, customers will experience disruptions affecting:

  1. Internet banking
  2. Bank Australia mobile app

We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions, we're here until 8pm AEST Friday or between 9am and 2pm AEST Saturday.

System status

Mobile app

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting the Bank Australia mobile app.

Loan applications

Normal

Planned maintenance

Experiencing issues

Offline

Internet banking

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting Bank Australia internet banking.

Card transactions

Normal

Planned maintenance

Experiencing issues

Offline

Contact centre (phone and secure mail support)

Normal

Planned maintenance

Experiencing issues

Offline

Osko payments

Normal

Planned maintenance

Experiencing issues

Offline

ATM withdrawals

Normal

Planned maintenance

Experiencing issues

Offline

New customer sign-up

Normal

Planned maintenance

Experiencing issues

Offline

Alerts

Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.

Latest alerts