Alert: Planned maintenance - Internet Banking: Sunday 14th August, 12:30am-2:30am AEST. We will be conducting important maintenance across our internet banking platform. During this time our internet banking platform will be offline. We apologise for any inconvenience. Card transactions and ATM withdrawals will be unaffected during the maintenance window. Call us on 132 888 for any questions, we're here 'til 8pm AEST or between 9am and 2pm AEDT tomorrow.

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2022-06-21 5:07 pm

Interest rate announcement - 12 August 2022. Bank Australia will increase variable home loan and commercial variable rates in response the RBA’s recent decision to raise the official cash rate. From 18 August 2022, interest rates will increase by 0.50% for variable rate owner-occupier and investor loans, while commercial variable rate loans will also increase by 0.50%. For existing home loan customers, repayment changes will be effective from 1 October 2022. Read more here.

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2022-04-28 10:05 am
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Impact means doing better by people and the planet

Impact matters

We work to make a positive impact for people and the planet, and this past year has been no exception. By banking together, we can make the world a better place.

Impact finance

We had $1.08B in impact finance assets, including loans to businesses and organisations, that benefit people and the planet at June 30 2021.
Impact finance

Local jobs

We continue to create and keep jobs in Australia, and we don't off shore.

40% Metro Victoria
37% Regional Victoria – Gippsland
9% Regional Victoria – Western
14% QLD / SA / ACT / NSW


5,470 tonnes of CO2-e

In 2021 we offset the total estimated emissions from the vehicles we finance with our car loans for the life of the loan. We currently do this by forward-purchasing certified emissions reductions from a project in Victoria focused on conservation and protection of endangered species, including the Brush-tailed Phascogale.

Car loans

Values first

Bank Australia was the first Australian bank to join the Global Alliance for Banking on Values (GABV).

Criteria includes:

✓ Genuine commitment to social or environmental change
✓ Triple bottom line commitment to People, Planet, and Prosperity

Accreditations and memberships

No executive bonuses

The way we see it, the awarding of bonuses to drive sales increases the risk of unethical behaviour that may negatively impact customers. That’s why we don’t pay bonuses to our executives or employees.

How we work

Our 1st traditional burn

For the first time, our Conservation Reserve partner the Barengi Gadjin Land Council conducted a full cultural burn at our property. The cool, low intensity burn will assist with the rebuilding of fire management knowledge lost since colonisation and help to manage fire risk.

Traditional knowledge

Carbon neutral

We’ve been carbon neutral since 2011 and we’re certified by the Australian Government’s Climate Active program (formerly National Carbon Offset Scheme).

What is Climate Active?


Australia’s Greenest Bank

Our commitment to climate-friendly financing and products saw us awarded Australia’s Greenest Bank by Finder in 2021 for the second year in a row.

Criteria includes:

Our environmental impact – like sourcing 100% renewable electricity

Our investments and products – like who we do and don’t lend money to

19.41 hectares

So far we’ve allocated 194,087m2 of land on our conservation reserve to protect an area equal to the size of the building lots of all the construction loans we financed during 2021.

Construction loan

5,900 Buloke trees

We planted over 5,900 Buloke trees to support healthy populations and provide future food for the South Eastern Red-tailed Black-Cockatoo at our Conservation Reserve.

Conservation reserve

Meet the customers


“It’s quite radical for someone of my generation, that the bank isn’t giving all its profits to a few shareholders. And I think that’s fantastic.”
Our people


Community Customer Grants
In 2022 grants of up to $20,000 each were awarded to 22 successful customers who took part in our Impact Fund community grants program.
See all grant award winners

Meet the customers

“Bank Australia is a bank where I don’t have to feel like my needs as a customer are balanced with the needs of the shareholders. I’m one and the same.”

Mark, Bank Australia customer

Impact partners


We work with many values-aligned partners who share our commitment to people and the planet. Meet just a few of our friends here or see all Bank Australia impact partners.

More about Bank Australia

Want more of the detail?
Head to our help for the good-to-knows.