To us, impact means doing better by the world
We share a belief with our customers that money can be used to create a world where people and the planet thrive.
Read our 2025 Impact Report
Read our 2025 Financial Report
We've worked hard to create positive impact on your behalf.
This report demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2025 financial year.
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Total assets
$
12.3
billion
Impact assets
$
2.8
billion
2.8
billion
Impact highlights:
- Contributed 4% of our net profit after tax to our impact fund, at a total of $1.5 million.
- Increased our nature-related loans for conservation projects and to First Nations Traditional Owner Groups to buy back Country through our impact lending.
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Customer community grants
$
200,000
Read our 2025 Impact Report
This report demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2025 financial year. We report on the material issues and activities that matter most to our customers, our employees and other key stakeholders.
Our customers
196,160
192,261
We are the first bank in Australia to have a conservation reserve, which spans 2,117 hectares in western Victoria.
On the conservation reserve, we work with partners Trust for Nature, and Traditional Owners the Wotjobaluk Nations represented by the Barengi Gadjin Land Council (BGLC).
Conservation reserve investments
$
318,945
Investing in our people is essential for success as a purpose-driven bank.
- Conducted Leadership Masterclasses for 215 people leaders, including sessions such as leading through change to equip our leaders for the merger with Qudos Bank
- We continued deployment of Indigenous Cultural Awareness training
- We continued to roll out Respect@Work and Unconscious Bias training for our people leaders
Our people
610
Our customers care how their money is invested. They want to see it do good in the world, not cause harm.
Customer satisfaction
91.3
%
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Read previous years' reports
Read our previous years' impact and financial reports. In 2015, Bank Australia adopted its new trading name so earlier reports use our previous name (bankmecu).
