Every customer has 1 equal share in Bank Australia. In other words, when you’re a customer, you’re also a shareholder.
When you become a Bank Australia customer, you become an owner
We’re the bank for people who believe in a fair and inclusive society.
As a customer-owned bank, we put customers first, balance purpose and profit, and make decisions that have a positive impact on people, communities and the planet.
Join the movementWhat is a customer-owned bank?
Being customer owned means our customers have a voice and a vote on how the bank is run. And the issues we take action on.
We are committed to customer ownership and to operating in accordance with the international principles for cooperative financial institutions.
Your share
Voting rights
You get voting rights at our Annual General Meetings.
We answer to you
As we’re not listed on the stock exchange, we only answer to you.
Profits
Profits are returned to you in the form of competitive rates, fair fees and quality products and services.
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Climate action
We take action on the issues that matter to you, like climate. Our net zero by 2035 target is the most ambitious of any Australian bank.
One-of-a-kind
Every customer is a part-owner of our bank, including the conservation reserve.
Impact
You get a say in where we invest your money and which issues we support through our impact fund.
Our annual results are good news for shareholders.
The difference is we call them customers.
We’re one of the best customer-owned banks in Australia, committed to investing in industries that are doing good in the world.
Together, we’re funding the solutions.
Not the problems.
What we fund
What we don't fund
Fossil fuels
Live animal export
Arms industry
Gambling
Tobacco
Read more about what Bank Australia lends to
Meet our customers
"Being a customer-owned bank means that the profits aren't going to shareholders, but going back to the community that owns the bank, which is us."
Gen | Bank Australia customer
Meet more
This very moment is your opportunity to make a difference
Move your money from banks that aren't taking climate change seriously. Join the clean money movement today and discover the benefits of customer-owned banking.
Join now