Planned maintenance and system status
The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.
System status
Mobile app
Normal
Planned maintenance
Experiencing issues
Offline
Alert: We are currently experiencing intermittent issues affecting our app and internet banking. We are looking into this urgently and apologise for any inconvenience caused.
Internet banking
Normal
Planned maintenance
Experiencing issues
Offline
Alert: We are currently experiencing intermittent issues affecting our app and internet banking. We are looking into this urgently and apologise for any inconvenience caused.
Contact centre (phone and secure mail support)
Normal
Planned maintenance
Experiencing issues
Offline
We're currently investigating issues affecting calls to our contact centre on 132 888. All other services remain unaffected. We’re working to restore services as soon as possible and apologise for any inconvenience this has caused.
Osko payments
Normal
Planned maintenance
Experiencing issues
Offline
Alert: We are experiencing intermittent issues affecting app card management, Osko payments and PayID features such updating account details. We're working with our partners to resolve this problem as quickly as possible and apologise for any inconvenience caused.
New customer sign-up
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance to our customer onboarding portal.
Loan applications
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance. There may be intermittent issues affecting lending portal.
Alerts
Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.
Latest alerts