Planned maintenance and system status
The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.
System status
Contact centre (phone and secure mail support)
Normal
Planned maintenance
Experiencing issues
Offline
We're currently investigating issues affecting calls to our contact centre on 132 888. All other services remain unaffected. We’re working to restore services as soon as possible and apologise for any inconvenience this has caused.
Internet banking
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance to our internet banking services.
Mobile app
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance to our mobile app.
Osko payments
Normal
Planned maintenance
Experiencing issues
Offline
Osko payments will be temporarily offline.
New customer sign-up
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance to our customer onboarding portal.
Loan applications
Normal
Planned maintenance
Experiencing issues
Offline
We are currently undertaking planned maintenance to our lending applications portal.
Alerts
Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.
Latest alerts