We see First Nations reconciliation, and genuine recognition and respect for First Nations people, as a fundamental responsibility for Bank Australia. As a customer-owned bank, we know our customers care about reconciliation and we began our journey in 2010 when Bank Australia became the first customer-owned bank in Australia to develop a Reconciliation Action Plan (RAP).
This strategy sets our vision to 2030 for walking together towards First Nations justice, reconciliation and self-determination. Now more than ever we need to continue progressing reconciliation, and our ongoing commitment to the full realisation of the Uluru Statement from the Heart.
It also sets out actions that focus on building relationships, partnerships and trust with First Nations people, including through culturally appropriate and accessible products and services and sharing lessons learned with our customers and others to help drive change.
Our strategy focuses on 3 core action areas -
"To support us working through our strategy we'll be establishing a First Nations leadership group, comprising of First Nations people. This will help enable First Nations voices and build them into our reconciliation journey. We're committed to continuing to listen, learn and walk with First Nations people into the future."
Rafe Pfitzner Milika, Reconciliation Strategy Manager, Bank Australia
