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2023-06-23 12:09 pm

Who you choose
to bank with matters.

Our vision

We share a belief with our customers that money can be used to create a world where people and the planet thrive.

Every bank has an impact in the world. That impact can be positive, negative, or somewhere in between.

As a customer-owned bank, Bank Australia looks to its customers to guide the type of things we fund and, ultimately, what impact we create in the world.

We use the business
of banking for good

The money in your bank account doesn't just sit there. Banks use it to lend and invest. So your money, no matter how much you have, is already shaping the future right now.

Here's how we use our customers' money to create change:

Negative Impact

Our Responsible Banking Policy ensures we don't fund harmful industries like fossil fuels, gambling, live animal exports, intensive animal farming, tobacco, and arms and weaponry.

Everyday Banking

The majority of our investments go towards everyday mortgages and loans to Australian business and households, like yours. While these are positive stories, we consider them the ‘status quo’ for banks like us.

Positive Impact

We finance initiatives that create progress in four areas important to our customers: climate action, First Nations Recognition and Respect, nature and biodiversity, and affordable and accessible housing.


Impact story

Providing a safe space for people living with disabilities

When Bank Australia provided a loan for a disability support provider to buy a new multi-purpose space in Gippsland, the organisation was able to scale up support for people living with a disability. Interchange Gippsland CEO Rebecca Massaro explains how.

Above: Interchange Gippsland building

Together we’re funding the solutions. Not the problems.

Our customers

Clean energy transition

Not-for-profits

Affordable and accessible housing

Green and sustainable investments

Fossil fuels

Live animal export

Arms industry

Gambling

Tobacco

Any deposit you make with Bank Australia will be invested in accordance with our Responsible Banking Policy, which seeks to grow what's good in our society. The more people that choose Bank Australia, the more positive impact we can create.

You can help to
amplify our impact

Use our Impact Calculator to explore how your money would have been distributed if you’d banked with us last year.

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Harmful industries

We dont invest in fossil fuels, gambling, live animal exports, intensive animal farming, tobacco and the arms industry

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Everyday Banking

We offer everyday banking products such as Clean Energy Home Loans and EV Car Loans

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Impact Assets

We invest in projects that generate both positive impacts to the community and a return on our investment

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We use two of our levers to accelerate change

Impact finance and our impact fund are two of the ways we create positive outcomes.

Our impact finance work balances purpose and profit

Our impact finance activities are a perfect demonstration of Bank Australia’s commitment to balancing purpose and profit.

Impact financing covers the lending we do that aligns to our values. This could include things like lending to developers of community housing developments or households wanting to increase their energy efficiency. We are proud that these types of assets are growing.

Our impact fund delivers community support

Our impact fund is a pool of money – up to 4% of our annual after-tax profit - that we set aside to provide grants to impactful organisations and community customers doing good things in the world.

We also use the fund to sustain our 2,117 hectare conservation reserve in Western Victoria: the only bank in Australia to have a conservation reserve.

Featured

Protecting the land on our conservation reserve is part of how we’ve been taking action on nature and biodiversity on behalf of our customers since 2008.

In our latest monitoring survey in 2023, we recorded 251 native plants and 283 native animals on the conservation reserve. This included 10 threatened plant and 9 threatened animal species.

Above: A picture from the Bank Australia conservation reserve

Our customers guide where we choose to focus

We commit to accelerating positive impact across four impact areas. These are born directly from our customers' values, which we capture regularly.

Climate action

It’s time to raise the bar on climate action. We know that 2050 is too late, and that our customers care deeply about taking decisive action. We want to help Australia build the future we all deserve. The time for change is now.

Affordable and accessible housing

We believe everyone is entitled to live in an affordable home that meets their needs. We are also active in funding green homes through our impact lending business.

First Nations Recognition and Respect

This strategy sets our vision to 2030 for walking together towards First Nations justice, reconciliation and self-determination. Now more than ever we need to continue progressing reconciliation, and our ongoing commitment to the full realisation of the Uluru Statement from the Heart.

Nature and biodiversity

Together with our customers and partners, we’re working towards a 2030 where nature is protected and recovering. Our nature and biodiversity strategy recognises the links between nature and biodiversity and Bank Australia’s other impact priorities.

Impact lending

Impact lending is how we contribute to a world where people and the planet thrive – through the people, businesses and projects that we lend to and invest in.

Learn more about impact lending at Bank Australia

Meet our customers

"Being a customer-owned bank means that we have the ability to be involved in really big ticket decisions. It means that we can be a part of solutions, not perpetuating problems."

Lynette | Bank Australia customer
Meet more
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Read our 2024 Impact Report

We share a belief with our customers that money can be used to create a world where people and the planet thrive. That’s why this report matters. It demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2024 financial year.