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‍Alert: Planned maintenance - Internet Banking: Sunday 14th August, 12:30am-2:30am AEST. We will be conducting important maintenance across our internet banking platform. During this time our internet banking platform will be offline. We apologise for any inconvenience. Card transactions and ATM withdrawals will be unaffected during the maintenance window. Call us on 132 888 for any questions, we're here 'til 8pm AEST or between 9am and 2pm AEDT tomorrow.

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2022-08-12 2:08 pm
Alert

Interest rate announcement - 12 August 2022. Bank Australia will increase variable home loan and commercial variable rates in response the RBA’s recent decision to raise the official cash rate. From 18 August 2022, interest rates will increase by 0.50% for variable rate owner-occupier and investor loans, while commercial variable rate loans will also increase by 0.50%. For existing home loan customers, repayment changes will be effective from 1 October 2022. Read more here.

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2022-06-21 5:06 pm
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Ways to bank with Bank Australia

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EssentialsDigital walletOptional featuresAccessibilityMore
With customer-owned banking at Bank Australia, you choose how you bank with us. Whether it's online, by phone or at a branch, we are here to support all of your banking needs. Explore the ways you can bank and pay below.

Digital essentials

Bank Australia app
Easy to use for checking your balance, pay bills and other people, changing your PIN and more. Plus, you can open a new account on the app – even if you’re not a customer yet!
Internet banking
Do your banking from your computer, smartphone or tablet. You can check your balances, pay bills and other people, activate cards, check your statements and more. 
"Highly recommend the app and the bank overall. I never thought I would write this about a bank!"

App Store review by Sophie246

See all reviews
Download app at Google PlayDownload app at the App Store

Digital wallet for mobile payments

When you’re out and about, you can use your mobile phone or smartwatch to pay for things. Simply add your debit or credit card to your device and you’re ready to go contactless. 

Digital wallets

Optional features

Pay ID

Manage it in the app, you can forget your BSB and account number and instead use something easy to remember – like your mobile number, email address or ABN.

Card controls

Switch various debit and credit card functions on or off, like card lock, different types of transactions, ATM withdrawals and digital wallet.

Open banking

Open banking is about giving you the power to have all of your financial data in one place, even if you do different things with different banks.

Website accessibility

Accessibility and inclusivity are ongoing priorities for us. We aim to meet AAA standards wherever possible, with AA being our minimum standard – the intermediate rating for accessibility under the WCAG 2.0 guidelines. When building our digital experiences, user testing is conducted with a cross-section of the community. 

If you need an accessibility tool to view our website, please download eSSENTIAL Accessibility.

Your questions or feedback are welcome, so please get in touch if you need us.

Contact us

Other ways to bank

Phone banking
With 24/7 self-service and customer support in business hours, it’s easy to do your banking over the phone.
Branches
If you prefer to do your banking face-to-face, there may be a Bank Australia branch near you.
Bank@Post
We offer cash and cheque deposits for customers with a Bank Australia card.