Alert notice

Public holiday notification - Our NSW, ACT & QLD branches will be closed on Monday 6th October 2025 for the public holiday. Learn more.

2022-12-20 10:40 am

Bank Australia branches

We offer face-to-face banking support in many Victorian locations and in some capital cities around Australia.

Qudos bank has merged with
Bank Australia

What does this mean for you? As part of our merger, from 1 July 2025 customers of both Bank Australia and Qudos Bank will benefit from expanded in-person services, with access to 15 shared branches across New South Wales, Victoria, Queensland, and the ACT. You will be able to visit any branch - regardless of the brand for help with general banking enquiries and basic transactions. Each branch is equipped with:

  • Internet banking kiosks that provide access to both Bank Australia and Qudos Bank online services and websites.
  • A concierge phone so our team can help you contact each Contact Centre directly, if you need additional support.
  • Two branches equipped with staff members from both Bank Australia and Qudos Bank. Please note, Bank Australia customers can't make cash withdrawals at Qudos Bank branches, and similarly, Qudos Bank customers cannot withdraw cash at Bank Australia branches at this time. Customers can make fee-free cash withdrawals from Bank Australia and major bank ATMs.

Qudos Bank branches with a Bank Australia staff member:

  • Niddrie

Bank Australia branches with a Qudos Bank staff member:

  • Sydney CBD

We’re working together to make banking more convenient—no matter which Bank Australia or Qudos Bank branch you visit.

Our branch services

  • Digital banking - education, registration and demonstrations
  • How to protect your banking online
  • Open new account - savings, term 
deposits and transactions
  • Deposit, withdraw and transfer
  • Lending - general information and referrals to specialist services
  • Answer general questions
  • Update your details

Select your state/territory

New South Wales branches

Qantas Freight Terminal, Sydney

Opening Hours

Tues - Thurs: 10:30am - 2:30pm

Fri: Closed

Sat: Closed

Sun: Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Secure access only by Qantas Staff.

Wheelchair access to teller counter.

Sydney

Opening Hours

Mon - Fri: 9:00am - 4:00pm

Sat: Closed

Sun: Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Qantas Campus, Sydney

Opening Hours

Mon - Fri: 8:30am - 4:30pm

Sat: Closed

Sun: Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Miranda

Opening Hours

Mon - Fri: 8:30am - 4:30pm

Sat: 8:30am - 12:30pm

Sun: Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Victoria branches

Fitzroy

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Bendigo

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Accessible carpark located in branch carpark (left side of branch off Wills Street).

Kew

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Accessible carpark is located at the rear of branch.

Melbourne CBD

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

ATM available

No ATM on site

Please note, all cash deposits and withdrawals are operated through our Smart ATM which requires a physical card for processing. Please note our Smart ATMs are only available during office hours between Mon - Fri 9:00am - 4:00pm.

Moe

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

ATM available

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Please note our Smart ATMs are only available during office hours between Mon - Fri 9:00am - 4:00pm.

Traralgon

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

ATM available

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Accessible car park on Hotham Street (outside the front of branch).

Please note our Smart ATMs are only available during office hours between Mon - Fri 9:00am - 4:00pm.

Ballarat

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Niddrie

Opening Hours

Mon-Fri:  8:30am - 4:30pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Queensland branches

West End

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Friday 3 October operating hours

The Bank Australia West End branch will be closed for the remainder of the day.

For customers needing banking support during this time, please call 132 888 and we will be happy to assist. Our contact centre is open Monday to Friday 8am – 8pmAEST/AEDT and Saturday 9am – 2pm AEST/AEDT.

Thankyou for your understanding at this time. 

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

Ascot

Opening Hours

Mon-Fri:  8:30am - 4:30pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Please note this branch does not accept cash deposits.

Disabled parking available.

ACT branches

Canberra

Opening Hours

Mon-Fri:  9:00am - 4:00pm

Sat:  Closed

Sun:  Closed

Additional Information

Wheelchair accessible

Wheelchair inaccessible

No ATM on site

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.