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Impact means doing better by people and the planet

Impact matters

We work to make a positive impact for people and the planet, and this past year has been no exception. By banking together, we can make the world a better place.

Read our 2024 impact report

We share a belief with our customers that money can be used to create a world where people and the planet thrive. This report demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2024 financial year.

Read our 2024 Impact Report

Impact assets

$2.2B
We had $2.2B in impact assets, including loans to businesses and organisations, that benefit people and the planet at June 30 2024.
Impact finance
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Net zero by 2035

It’s time to raise the bar on climate action. We know that 2050 is too late, and that our customers care deeply about taking decisive action. We want to help Australia build the future we all deserve. The time for change is now.

Read the strategy
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Towards a nature positive 2030

We know protecting nature and preserving biodiversity of plants and animals are important issues to our customers.  

So, together with our customers and partners, we’re working towards a 2030 where nature is protected and recovering.  Our nature and biodiversity strategy recognises the links between nature and biodiversity and Bank Australia’s other impact priorities.

Read the strategy
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Affordable and accessible housing, and green homes

We believe everyone is entitled to live in an affordable home that meets their needs. We are also active in developing green homes through our impact lending business.

Learn more
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First Nations Recognition and Respect Strategy

This strategy sets our vision to 2030 for walking together towards First Nations justice, reconciliation and self-determination. Now more than ever we need to continue progressing reconciliation, and our ongoing commitment to the full realisation of the Uluru Statement from the Heart.

Read the strategy
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Two people working, one with a brown dog sitting behind them on the chair.

Values first

Bank Australia was the first Australian bank to join the Global Alliance for Banking on Values (GABV).

Criteria includes:

✓ Genuine commitment to social or environmental change
✓ Triple bottom line commitment to people, planet, and prosperity

Accreditations and memberships
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We're ceasing new fossil fuel car loans from 2025

We’re stepping up to help protect the climate and future generations by actively supporting the shift towards a decarbonised economy.

Learn more
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Helping protect nature and Country

Together with our partners and Traditional Owners represented by the Barengi Gadjin Land Council, we're helping care for a 2,117 hectare conservation reserve in Western Victoria. It's home to 251 native plant and 283 native animal species, and this work is a thriving and collaborative example of science-based conservation in action.

Learn more about the conservation reserve
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No executive bonuses

The way we see it, the awarding of bonuses to drive sales increases the risk of unethical behaviour that may negatively impact customers. That’s why we don’t pay bonuses to our executives or employees.

How we work
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Local jobs

We continue to create and keep jobs in Australia, and all our staff are based in Australia.

48% Metro Victoria
28% Regional Victoria – Gippsland
9% Regional Victoria – Western
15% QLD / SA / ACT / NSW

Careers
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Carbon neutral

We’ve been carbon neutral since 2011 and we’re certified by the Australian Government’s Climate Active program (formerly National Carbon Offset Scheme).

What is Climate Active?
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Carbon neutral

We’ve been carbon neutral since 2011 and we’re certified by the Australian Government’s Climate Active program (formerly National Carbon Offset Scheme).

What is Climate Active?
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Multi award winning banking

We're Finder's Green Bank of the year 2023, plus Mozo's People Choice Highly Trusted and Most Recommended 2023

Meet the customers

Serena
“It’s quite radical for someone of my generation, that the bank isn’t giving all its profits to a few shareholders. And I think that’s fantastic.”
Our people
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Grants

Community Customer Grants
In 2024 grants of up to $20,000 each were awarded to 12 successful customers who took part in our Impact Fund community grants program.
See all grant award winners
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Meet the customers

“Bank Australia is a bank where I don’t have to feel like my needs as a customer are balanced with the needs of the shareholders. I’m one and the same.”

Mark, Bank Australia customer

Impact partners

Partners

We work with many values-aligned partners who share our commitment to people and the planet. Meet just a few of our friends here or see all Bank Australia impact partners.

More about Bank Australia

Want more of the detail?
Head to our help for the good-to-knows.