Community customer grants
Our community customer grants are for our community customers – organisations not individuals – who are creating change in areas that are important to our customers, such as climate action, affordable and accessible housing, nature and biodiversity, and First Nations Recognition and Respect. In 2026, community customers had the opportunity to apply for a grant of up to $25,000.
If you need support or have any questions about the grants program, please contact impact@bankaust.com.au.
What happens next?
Submitted applications will be reviewed, shortlisted, and assessed by our evaluation committee. The committee includes representatives from across Bank Australia including a board member, several staff members and two individual customers.
Successful recipients will be contacted in June, with grant funds distributed in early July. We aim to notify all unsuccessful applicants by mid‑June.
Want to know more?
Our 2026 grant guidelines have everything you need to know about our community customer grants, including eligibility and assessment criteria plus our application process.
What are the impact areas
Environmental impact areas
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Climate action
Taking action in Australia on climate mitigation, climate adaptation and climate justice
Nature and biodiversity
Protecting Australia's natural environment including flora and fauna
Animal welfare
Supporting the humane treatment of animals
Social impact areas
Disability inclusion
Supporting increased independence, opportunity and equality for people with disability
Family violence
Preventing family violence and/or supporting people who have been affected by family violence
First Nations Recognition and Respect
Building unity and respect with Aboriginal and Torres Strait Islander peoples and supporting their strengths
Gender equality
Supporting equality for all genders
LGBTIQ+ inclusion
Supporting equality and equal opportunity for people of diverse genders, sexes and sexualities
Refugees and people seeking asylum
Supporting fair and humane treatment for refugees and people seeking asylum
Universal access to education
Increased equality of education opportunities for all people in Australia
Economic impact areas
Affordable and accessible housing
Supporting people in Australia to have access to housing that is affordable and meets their needs
Just and fair economy
Contributing to an economy that works for everybody in Australia
Meet a previous grant recipient
The Forktree Project: ‘rewilding’ habitat in South Australia.
Frequently asked questions
When will the next grant round open?
Applications for our 2026 community customer grants have now closed. The next round will open in March 2027.
What are the eligibility criteria?
Our grant program is open to customers who have held a Bank Australia or Qudos Bank product for at least 1 year at 30 June every funding year. For example, customers who open a Bank Australia or Qudos Bank product on or before 30 June 2025 are eligible to apply for a 2026 grant.
Applicants must be an organisation, such as a not-for-profit, community organisation, school, volunteer or social enterprise with an ABN. Deductible gift recipient status is not required. Religious, political or commercial organisations are not eligible.
I am a personal customer of Bank Australia or Qudos Bank, but my employer is not a customer. Can my employer still apply for funding?
No. The organisation applying for funding needs to be the Bank Australia or Qudos Bank customer.
Can Bank Australia or Qudos Bank customers partner with other organisations to deliver a project?
Yes. The lead organisation on the project must be a Bank Australia or Qudos Bank customer, but that lead organisation is able to partner with other organisations (who may be customers or not).
Can I submit multiple applications for different projects at the same organisation?
No. Applicants can only submit one application per organisation each round.
I’m a Qudos Bank customer. Can I apply?
Since Bank Australia and Qudos Bank merged in 2025, Qudos Bank customers that are organisations such as a not-for-profit, community organisation, school, volunteer or social enterprise with an ABN are eligible to apply. Check the eligibility requirements in the 2026 grant guidelines.
From mentoring First Nations dance theatre artists, to citizen scientists spotting threatened plant species, and supporting mums and their babies in the post-partum period: our community customer grants recipients are creating positive impact across the country.