What will change
- Reduced fees and charges on a range of products and services from day 1
- Access to more branches – the merged bank will have 15 branches across Victoria, New South Wales, Queensland and the ACT
- Access to a wider range of products and services across the two brands
- Access to expanded Bank@Post services including cash withdrawals
- Access to a wider range of mortgage brokers
What will stay the same
- We will remain committed to responsible banking with the merged bank adopting Bank Australia’s responsible banking policy positions and public commitments – including climate action strategy and net zero 2035 target.
- The way you conduct your banking including:
- No change to your customer number, account numbers or BSB
- Using the same internet banking, mobile app and contact centre number
- The same access to Osko fast payments, Apple Pay, Google Pay and Samsung Pay
- Using your existing debit, credit cards and digital wallet
- The brand name Bank Australia will continue after the merger
- All current branches will remain open
- Interest rates on your savings, term deposits and loans will stay the same
- We’ll remain 100% customer owned
- Our contact centre will remain 100% Australia-based
Your vote is crucial to the future of our bank, and we appreciate your support.