Skip to main content

Customers who use Telephone Banking: A small number of customers who use this service will receive a credit to their account due to an interest calculation error. View details

×

Bank Australia is committed to customer ownership and to operating in accordance with the international principles for cooperative financial institutions. 

  • Our vision – to be Australia’s leading customer owned responsible bank
  • Our purpose – to create mutual prosperity for our customers in the form of positive economic, personal, social, environmental and cultural outcomes
  • Our values – Bank Australia will:
    • treat our customers with dignity and respect
    • value, encourage and support our employees
    • operate ethically and with integrity
    • apply prudent financial and business practices
    • be economically, environmentally and socially responsible 
  • Our brand – customer owned responsible bank.