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Community customer grants

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Applications for our 2025 community customer grants are now open and will close Thursday 5pm AEST 8 May 2025.

Our community customer grants are for our community customers who are creating change in areas that are important to our customers, such as climate action, affordable and accessible housing, nature and biodiversity, and First Nations Recognition and Respect. In 2025, community customers have the opportunity to apply for grants up to $20,000.

Our grant program is open to community customers who have held a Bank Australia account from 30 June 2024 (or earlier) to apply. Applicants must be an organisation, such as a not-for-profit, community, school, volunteer or social enterprise with an ABN. Deductible gift recipient status is not required. Religious, political or commercial organisations are not eligible.

How to apply

Our 2025 grant guidelines have everything you need to know about our community customer grants, including eligibility and assessment criteria plus our application process. See the steps to applying below:

  • Check your eligibility

  • Provide your information

    • Provide us with information about your organisation, the project you are seeking funding for, and contact details. Read our full list of application questions.
  • Submit your application

    • Once you are ready to apply, hit 'submit' in our application portal. If you need to retain a copy of your application answers be sure to save these separately as these wont be provided.
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We’ll contact shortlisted applicants in mid May for additional supporting documentation (such as profit and loss reports, balance sheets and statement of cash flow) to help us make final funding decisions. We intend to notify all unsuccessful recipients in mid June.

Still have questions?  

Please refer to our FAQ's for more information.

In 2023 we supported 16 amazing organisations.

$
295,282

Our funding helped these grant recipients to scale up their impact and create a positive difference!

Asteria Services
Meet our 2024 recipients
Cafe Stepping Stone
Meet our 2024 recipients
Cheltenham Community Centre
Meet our 2024 recipients
The Creative Co-operative
Meet our 2024 recipients
The Forktree Project
Meet our 2024 recipients
inTouch Multicultural Centre Against Family Violence
Meet our 2024 recipients
Nalderun Education Aboriginal Corporation
Meet our 2024 recipients

What are the impact areas?

Our community customer grants support projects that have a positive impact in areas that are important to our customers:

Environmental impact areas

Taking action in Australia on climate mitigation, climate adaptation and climate justice

Protecting Australia's natural environment including flora and fauna

Supporting the humane treatment of animals

Social impact areas

Supporting increased independence, opportunity and equality for people with disability

Preventing family violence and/or supporting people who have been affected by family violence

Building unity and respect with Aboriginal and Torres Strait Islander peoples and supporting their strengths

Supporting equality for all genders

Supporting equality and equal opportunity for people of diverse genders, sexes and sexualities

Supporting fair and humane treatment for refugees and people seeking asylum

Increased equality of education opportunities for all people in Australia

Economic impact areas

Supporting people in Australia to have access to housing that is affordable and meets their needs

Contributing to an economy that works for everybody in Australia



Frequently asked questions

What are the eligibility criteria?

Our grant program is for community customers who have held a Bank Australia account from 30 June 2024 (or earlier) to apply. For example, customers who open a Bank Australia product on or before 30 June 2024 can apply for a 2025 grant.

Applicants must be an organisation, such as a not-for-profit, community, school, volunteer or social enterprise with an ABN. Deductible gift recipient status is not required. Religious, political or commercial organisations are not eligible.

I am a personal customer of Bank Australia, but my employer is not a customer. Can my employer still apply for funding?

No. The organisation applying for funding needs to be the Bank Australia customer.

Can Bank Australia customers partner with other organisations to deliver a project?

Yes. The lead organisation on the project must be a Bank Australia customer, but that lead organisation is able to partner with other organisations (who may be customers or not).

Can I submit multiple applications for different projects at the same organisation?

No. Applicants can only submit one application per organisation each round.

Community customer grant recipients

Check out the full list of recipients, and the stories behind some of our previous customer grant recipients.