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Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
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Alert: We are experiencing intermittent issues affecting app card management, Osko payments and PayID features such updating account details. Learn more.

2023-06-23 12:09 pm

Your choice of bank could help change the world

Why us

We’re the bank for people who believe in a fair and just society. Together with our customers, we’re creating a world where people and the planet thrive.

Customer-owned bank

As a customer-owned bank, we answer to you. Our customers have a voice and a vote on how the bank is run and the issues we take action on.

About us
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Clean money promise

Clean money is our promise to not use our customers’ money in ways that do harm. It’s all here in our responsible banking policy.

Clean money
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Meet the customers

Tina
“I think it's very important for people to focus on where they're putting their money and how that money is being invested in the world”
Our people
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Positive impact

We believe in using the business of banking to create a positive impact. We're committed to taking action on the issues that matter most to our customers.

See our impact
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High standards

We hold ourselves to the highest standards with our B Corporation certification and we’re part of the Global Alliance for Banking on Values.

Banking with values
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Planet

We take action to create a healthier planet through our operations. Like running on 100% renewable electricity, committing to net zero by 2035 and protecting nature at our conservation reserve.

Planet commitments
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People

We’re committed to advocating for a fair, inclusive and progressive society that values diversity, inclusion and accessibility for all Australians.

Our people
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How it's done

Impact finance is how we contribute to a world where people and the planet thrive – through the people, businesses and projects that we lend to and invest in.

Impact finance
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Ethical banking. Who would have thought?

Richard from VIC

Banking for the future

Clean money, personal and business products, and rewards for customers making sustainable choices – like our Clean Energy Home Loan and Low-Emission Vehicle Car Loan.

100%

In support of people and the planet

Customer owned, you have voting rights

Purpose-driven banking

Renewable electricity
powers all offices and branches

Bank Australia employees are based in Australia

Certified carbon neutral bank since 2018

Yes, we did start out as the CSIRO Co-operative Credit Society in 1957