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Play video: Why Al joined Bank Australia

Why Al joined Bank Australia

Why Al joined Bank Australia

Become a customer

By opening an account with us you'll be part of a bank that will not use your money to lend to industries that do harm like fossil fuels, animal live export and gambling. 

Instead, as a customer-owned bank, we believe it's important to use your money in responsible ways, creating positive impact for people, their communities and the planet. 

You'll also have access to branches, full online and mobile app banking facitilies including access to Apple Pay, Samsung Pay and Google Pay. You'll be able to speak to our contact centre located in regional Victoria and also use any big four bank ATM for free. 

What's involved with switching banks?

There are many reasons to switch to Bank Australia and the good news is - switching is probably not as hard as you think. Here are three simple steps to follow:

1. Open a Bank Australia transaction account

You can apply for an Everyday Access account online and then get access to your money through internet banking and our phone app.

2. Ask us for help transferring your credits and debits across

Talk to us -  we can help you to transfer your credits (such as your salary and other payments to you) and your debits (such as your mortgage or rent payments). Either call us on 132 888 or complete this form and we can transfer these regular transactions to your new Bank Australia account.

3. Close your old account

Once you’re sure all of your direct debits and credits have been transferred over, contact your previous bank and close the old account. Be sure to follow us on social media so you can find out all of the ways your everyday banking is helping people, planet and prosperity. 

The fine print

General advice warning: In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents before making a decision to apply for products with Bank Australia.

1. Eligibility criteria apply. You must deposit $2k to the Everyday Transaction Account each month or maintain $50k in total banking value to earn a monthly fee waiver the following month. 

Bank Australia is committed to delivering memorable and superior service to all customers. We welcome your feedback, compliments and/or complaints about our performance.

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