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Become a customer

By opening an account with us you'll be part of a bank that delivers better value for customers and the positive projects they believe in.

Our profits are returned to customers through better rates and fees, and our investments are used to create positive social and environmental change.

How do we do this?

What's involved with switching banks?

There are many reasons to switch to Bank Australia and the good news is - switching is probably not as hard as you think. Here are three simple steps to follow:

1. Open a Bank Australia transaction account

You can apply for an Everyday Access account online or in-branch. Once you have your account, contact us to register for internet banking and download our phone app and you’re good to go.

When you apply for an account you'll also order your Visa or rediCARD. Once your card arrives, activate it using the instructions within the letter and you’re ready to start spending. Find your nearest  rediATM – with 3,000 across Australia (including NAB and Bank of Queensland) chances are there’s one near you.

2. Ask us for help transferring your credits and debits across

Talk to us -  we can help you to transfer your credits (such as your salary and other payments to you) and your debits (such as your mortgage or rent payments). Either call us on 132 888 or complete this form and we can transfer these regular transactions to your new Bank Australia account.

3. Close your old account

Once you’re sure all of your direct debits and credits have been transferred over, contact your previous bank and close the old account. Be sure to follow us on social media so you can find out all of the ways your everyday banking is helping people, planet and prosperity. 

The fine print

General advice warning

In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents before making a decision to apply for products with Bank Australia.

1. Eligibility criteria apply. You must deposit $2k to the Everyday Transaction Account each month or maintain $50k in total banking value to earn a monthly fee waiver the following month. 

Bank Australia is committed to delivering memorable and superior service to all customers. We welcome your feedback, compliments and/or complaints about our performance.

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