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2023-12-22 2:05 pm

Coming together with purpose: our planned merger with Qudos Bank

Welcome to our merger information hub.

Here you can learn more about our proposed merger with Qudos Bank. You’ll find resources and information you need to know about the merger, and we’ll update this page regularly to keep you well informed along the way.

As a Bank Australia customer, you have the power to help create a better, stronger and more resilient customer-owned bank, and one that can create even greater positive impact for our communities and planet. In 2025 we’ll ask you to vote on the proposed merger. To help you make an informed decision on the merger we’ll provide you with a range of detailed information and resources in the lead up to the vote.

Doing more for you, people and planet

At Bank Australia, we believe in using money to create a world where people and planet thrive. To create greater impact on behalf of our customers, earlier this year we announced a proposed merger with Qudos Bank to create Australia’s leading purpose driven bank.

Bringing Bank Australia and Qudos Bank together would create an entity supporting 300,000 customers with total assets approaching $20 billion and served by almost 900 employees. This would create one of the largest customer owned banks in the country and enable us to have a greater impact on behalf of our customers.

We’re focused on building a better, stronger and more resilient bank. We know bigger isn’t always better, but as we’ve seen consolidation of banks in the customer owned banking sector, this opportunity will enable us to provide enhanced services and products, while continuing to grow the impact we can make on your behalf.

Merger focus areas

More for you, more for customers

  • Enjoy a wider range of products and enhanced services
  • Improved access to better customer service
  • Bigger investment in technology to improve your digital banking experience

Building a better bank

  • We're creating a better bank, not a big bank
  • Greater financial strength and resilience for the long-term
  • Increased career opportunities for our employees

Greater impact for people and planet

  • We’ll be able to create even greater impact on your behalf
  • Our commitment to people and planet is as strong as ever
  • We’ll bring together the people and planet focus of both banks

We need your help

  • Your vote will help two equal partners secure a stronger future together

10 key things to know about our proposed merger with Qudos Bank

1. Customer vote

Customers will have their say on the proposed merger and be asked to vote in 2025.

2. Member information booklet

Closer to the vote, we’ll provide all customers with a detailed information booklet about the merger with everything you need to know to help you cast your vote.

3. Shared values

Bank Australia and Qudos Bank have very similar values, and we’re both committed to remaining customer owned and creating positive impact.

4. Impact commitments

We’ll remain committed to creating positive impact, and by merging with Qudos Bank we’ll be able to do more for people and the planet.

5. Greater investment

The merger will help us to increase our investment in digital technology, security and customer service.

6. Products and services

Customers will benefit from the merged bank’s approach to products and services, which will leave customers better off overall.

7. More branches

The merged bank will maintain 15 branches across New South Wales, Victoria, Queensland and the ACT.

8. Employee job security

Employees from both banks will have roles in the merged bank. We’ll need everyone pitching in to build an even better bank for our customers.

9. Career benefits

The merger will create more career development and learning opportunities for our team members.

10. Regulator approval

We’re currently seeking approval from APRA, the banking regulator, for the merger. If APRA approves, we’ll ask customers to vote in support of the merger.

About Qudos Bank

Established as the credit union for Qantas employees in 1959, Qudos Bank traces its legacy through its support of people working in the aviation industry to today where it supports the banking needs of a diverse customer base across Australia. This heritage mirrors Bank Australia’s origins supporting employee credit unions in diverse sectors like science and technology, education, energy, media and aviation among many others since 1957.

Qudos Bank has a fundamental commitment to the principles of customer ownership and putting the needs and interests of customers at the heart of its operations. And like Bank Australia, Qudos Bank reinvests profits back into the business to provide fair rates and fees for customers and contributes to a range of initiatives that create positive community and environmental impact.

Qudos Bank is a financially strong and well managed customer owned bank. Like Bank Australia, Qudos Bank has performed well over the past 5 years, experiencing sustainable growth and improving customer experience while effectively managing its costs. Qudos Bank operates a small network of 5 branches, which will bring the Merged Bank’s total branch footprint to 15 branches across Victoria, New South Wales, Queensland and the ACT.

Learn more about Qudos Bank
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Why has Bank Australia chosen to merge with Qudos Bank?

Bank Australia and Qudos Bank have shared values and aligned commitments to customer benefit and positive impact. We believe Bank Australia and Qudos Bank coming together will see us create a better, stronger and more resilient bank. Choosing a values aligned merger partner is essential and we're confident that Qudos Bank is an ideal partner committed to positive impact and customer ownership.

A successful merger would allow us to deliver even better experiences and services for our customers, invest in technology, and increase the reach of our purpose-driven approach to banking to more Australians.

Merger timeline

There are a number of steps and approvals needed for the merger to proceed.

1 Feb 2024

In February 2024 we signed a Memorandum of Understanding (MOU) with Qudos Bank to formalise our intent to merge.

May 2024

From February to May both banks conducted due diligence and each Board agreed to continue to explore the merger

OCTOBER 2024

APRA application lodged. We are here.

APRIL 2025

Member vote. Customers will be asked to vote on the proposed merger much like our AGM each year. Voting will be open through a third-party online platform prior to a customer vote.

1 july 2025

Merge date. Should this merger be successful, the merged entity will begin from 1 July 2025.

How does the customer vote work?

Customers will be asked to vote on the proposed merger much like our AGM each year. Voting will be open through a third-party online platform prior to a customer vote.

Customers will be provided with a detailed Member Information Book closer to the voting period. This will contain detailed information about the benefits, risks, and financial implications of the merger for customers.

The vote must be approved by 75% of those members voting (whether in person or by proxy) for the merger to proceed.

Customers will be kept informed about the timing of the vote in 2025.

Frequently asked questions

Will we still be Bank Australia?
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The merged bank will operate as Bank Australia Ltd and maintain both Bank Australia and Qudos Bank brands in the period following the merger, with an intention to review the future brand strategy in due course.

Will the merger affect the customer ownership structure?
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No, the merged entity will continue to be 100% customer owned.

When would the proposed merger expected come into effect?
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Should this merger be successful, the merged entity will begin from 1 July 2025.

Will this affect Bank Australia’s public commitments like its 2035 net zero target?
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Key to the proposed merger is the values alignment between the two banks. The merged entity will maintain the public commitments of Bank Australia including:

  • Retaining B Corp status
  • Continuing with key parts of our impact strategies, including climate action and our net zero by 2035 target, nature and biodiversity and First Nations Recognition and Respect
  • Maintaining other existing public commitments including the responsible banking policy to guide what where we lend and invest
Will any branches be closed as a result?
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No, all 15 current branches will be retained and reviewed by the merged entity to support customer service requirements. Head office operations will be split between Collingwood (VIC) and Mascot (NSW).

What does a merger mean for products and services
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Customers will benefit from the merged bank’s approach to products and services, which will leave customers better off overall.

Over time as our systems are integrated, customers will gain access to a wider range of products and services as a result of the merger.

How will the merger affect employees?
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This is an exciting time for employees of both banks. We need our people more than ever, and everyone has a role to play now and in the merged entity.

Once combined, how big would the merged bank be?
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Bringing Bank Australia and Qudos Bank together would create an entity supporting 300,000 customers with total assets approaching $20 billion and served by almost 900 employees.

Who will be Chief Executive Officer (CEO)?
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If the merger proceeds, Damien Walsh (Bank Australia) will become Chief Executive Officer and Managing Director. A MergeCo executive designate team has been appointed to lead the merged bank.

Who will be the Board Chair?
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The proposed Board is composed of Jennifer Dalitz (Qudos Bank) as inaugural Chair and Steve Ferguson (Bank Australia) as inaugural Deputy Chair of the merged entity. The merged Board will include equal representation from both banks and will ensure retention of the required skills and experience.

We want to hear from you

As a customer-owned bank, your feedback is important to us. Send us a message so we know what you think.

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