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Alert: Planned maintenance - Internet Banking: Sunday 14th August, 12:30am-2:30am AEST. We will be conducting important maintenance across our internet banking platform. During this time our internet banking platform will be offline. We apologise for any inconvenience. Card transactions and ATM withdrawals will be unaffected during the maintenance window. Call us on 132 888 for any questions, we're here 'til 8pm AEST or between 9am and 2pm AEDT tomorrow.

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2022-06-21 5:07 pm

Interest rate announcement - 12 August 2022. Bank Australia will increase variable home loan and commercial variable rates in response the RBA’s recent decision to raise the official cash rate. From 18 August 2022, interest rates will increase by 0.50% for variable rate owner-occupier and investor loans, while commercial variable rate loans will also increase by 0.50%. For existing home loan customers, repayment changes will be effective from 1 October 2022. Read more here.

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2022-04-28 10:05 am
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Divorce and separation

How to separate your finances and get help if you need it.

What’s on this page

If you’re separating from your partner, we can help you set up your own banking and make changes to any joint accounts you may have.

Setting up your own banking

It’s pretty straightforward to set up your own banking.

We can: 

  • set up your own accounts 
  • help you close any joint accounts
  • update your details so statements and bank information is sent to a private address or email address
  • update your passwords and account security so only you can access them.

Joint account settings

If you decide to keep your joint account so you can manage some of your finances together, it’s good to know the options available to you. 

With our joint accounts, the default ‘setting’ is that both of you don’t need to approve each transaction. You can access, deposit and withdraw from the joint account whenever you like. 

If you prefer, we can change it around so that you both must authorise transactions. 

Financial impacts of separation

If you’re experiencing financial difficulty, we can help you figure out what to do. Learn what’s involved in applying for financial hardship support.

How to contact us

Send us a secure message in the app or internet banking 

Or call us