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Scam alert: Increased reports of phone porting scams - Read more on how to protect yourself.

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2023-12-22 2:05 pm
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Public holiday notification. Our VIC branches (excluding Bendigo) will be closed for the Tuesday 5th November public holiday. Our contact centre will remain open from 8am-8pm AEDT. Learn more.

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2023-06-23 12:09 pm

Ways to bank

Setting up and using Bank Australia services including the app, internet banking, phone and branch banking, and our accessibility services.

Frequently asked

Bank transfers and times

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Find out about bank transfers and how long it takes to transfer money between banks.



Banking numbers and VIP tokens

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Bank Australia's BSB, customer numbers, Symantec VIP tokens for security and more.


Digital wallet

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Learn about making contactless payments with your mobile or fitness device.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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