Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm

Public holiday notification: Our branches and contact centre will be closed for the December 25 and 26 2024 public holidays. Give us a call today on 132 888 if you need any help. We're here 'til 8pm AEDT Tuesday.

2023-06-23 12:09 pm

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Ways to bank

Setting up and using Bank Australia services including the app, internet banking, phone and branch banking, and our accessibility services.

Bank Australia app

How to set up the Bank Australia app, transfer money, send messages and more.

Internet banking

How to register for internet banking, move money around and troubleshoot.

Phone banking

How to get support from our contact centre.

Bank Australia branches

We offer face-to-face banking support in many Victorian locations and in some capital cities around Australia.

Accessible banking

Bank Australia's accessibility services and what to do if you need help and information.

Bank Australia ATMs

Learn about Bank Australia ATMs and our network of ATMs.

VoiceID

VoiceID is like a fingerprint of your voice, which makes accessing your accounts over the phone faster and more secure.

Frequently asked

Bank transfers and times

Find out about bank transfers and how long it takes to transfer money between banks.

Banking numbers and VIP tokens

Bank Australia's BSB, customer numbers, Symantec VIP tokens for security and more.

Digital wallet

Learn about making contactless payments with your mobile or fitness device.

Need help?

Send us a secure message via the app or internet banking
Message us right here
Or call us

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer

Related topics

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