Alert notice

Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm

Transfers, payments & cash

Learn about the different ways you can make and receive payments, transfer money, and access your cash with Bank Australia.

Frequently asked

Complaints and disputes

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How to make a complaint and what we’ll do to make it right.

Travelling overseas

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What to plan for and how we can help in an emergency.

Bank card basics

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Setting up new cards, digital cards, common questions about cards, and expiring cards.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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