Ways to bank

Setting up and using Bank Australia services including the app, internet banking, phone and branch banking, and our accessibility services.

Bank Australia app

How to set up the Bank Australia app, transfer money, send messages and more.

How to register for internet banking, move money around and troubleshoot.

How to get support from our contact centre.

We offer face-to-face banking support in many Victorian locations and in some capital cities around Australia.

Bank Australia's accessibility services and what to do if you need help and information.

Learn about Bank Australia ATMs and our network of ATMs.

VoiceID is like a fingerprint of your voice, which makes accessing your accounts over the phone faster and more secure.

Find out about bank transfers and how long it takes to transfer money between banks.

Bank Australia's BSB, customer numbers, Symantec VIP tokens for security and more.

Learn about making contactless payments with your mobile or fitness device.

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer