Card management

What you need to know about Bank Australia’s Visa Debit and Credit cards. Learn how to use them and what to do if you have any issues.

Bank card basics

Setting up new Bank Australia cards, digital cards, common questions about cards, and expiring cards.

Learn about lost, misplaced and blocked cards – and find out what you can do about dodgy or broken transactions.

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

With card controls, you can switch various card functions on or off, depending on how you want to use your card.

Learn about making contactless payments with your mobile device.

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer