Alert: Planned maintenance - Internet Banking: Sunday 14th August, 12:30am-2:30am AEST. We will be conducting important maintenance across our internet banking platform. During this time our internet banking platform will be offline. We apologise for any inconvenience. Card transactions and ATM withdrawals will be unaffected during the maintenance window. Call us on 132 888 for any questions, we're here 'til 8pm AEST or between 9am and 2pm AEDT tomorrow.

2022-06-21 5:07 pm

Interest rate announcement - 12 August 2022. Bank Australia will increase variable home loan and commercial variable rates in response the RBA’s recent decision to raise the official cash rate. From 18 August 2022, interest rates will increase by 0.50% for variable rate owner-occupier and investor loans, while commercial variable rate loans will also increase by 0.50%. For existing home loan customers, repayment changes will be effective from 1 October 2022. Read more here.

2022-04-28 10:05 am

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Card management

What you need to know about Bank Australia’s Visa Debit and Credit cards. Learn how to use them and what to do if you have any issues.

How to identify a real card transaction

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

Bank card basics

Setting up new Bank Australia cards, digital cards, common questions about cards, and expiring cards.

Card troubleshooting

Learn about lost, misplaced and blocked cards – and find out what you can do about dodgy or broken transactions.

Card control settings

With card controls, you can switch various card functions on or off, depending on how you want to use your card.

Digital wallet

Learn about making contactless payments with your mobile device.

Frequently asked

Credit card rates and features

Learn about our credit card range, including interest free days, managing your account, rates, and our terms and conditions.

How to identify a real card transaction

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

Digital wallet

Learn about making contactless payments with your mobile or fitness device.

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Above: Meneka, Common Good store, Bank Australia customer

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At Bank Australia we respectfully acknowledge the Traditional Custodians of all the lands on which we work and pay our respects to the elders past present and emerging. Our head office is located on the land of the Wurundjeri people of the Kulin nation. We recognise their continued connection to the land, waters and culture and we acknowledge their sovereignty has never been ceded. We acknowledge the constant resistance and resilience of First Nations people in their fight for self-determination.

We support the Uluru Statement from the Heart to achieve justice, recognition and respect for First Nations people and a referendum to enshrine a First Nations Voice in the Constitution. We see reconciliation as a fundamental responsibility for Bank Australia and we are committed to advancing reconciliation with Australia’s First Peoples.

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