Credit card support

From understanding interest to managing your card and account.

Credit card rates and features

Learn about our credit card range to find out which option best suits your needs and finances.

Learn about lost, misplaced and blocked cards – and find out what you can do about dodgy or broken transactions.

With card controls, you can switch various card functions on or off, depending on how you want to use your card.

Learn about making contactless payments with your mobile device.

Bank Australia statements, alerts, push notifications and your transaction history.

Find out what to do when you’re locked out of the app or internet banking, or when your card won’t work.

Your credit history and why it matters for loan and credit card applications.

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

If you’re a Bank Australia customer experiencing financial difficulty, we can help you figure out what to do.

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer