Home loan support

What you need to know about managing your home loan and getting ready to apply.

Making changes to your home loan

If you’re already with Bank Australia and want to make changes to your home loan, here’s a quick summary of what’s involved.

Understand your home loan options and how to make changes to your repayments to best suit you.

Application documentation, deposits, equity and other criteria to organise.

The loan feature to build or renovate property. It helps to protect land in our Conservation Reserve, too.

Find out how to lock in a fixed rate while your Bank Australia home loan settles, and learn whether it’s right for you.

The Bank Australia Mortgage Offset helps you reduce the amount of interest paid on your home loan.

Bank Australia statements, alerts, push notifications and your transaction history.

Learn about our home loan range, including managing your account, making repayments, and our terms and conditions.

Find out what to do when you’re locked out of the app or internet banking, or when your card won’t work.

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer