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Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
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Alert: We are experiencing intermittent issues affecting app card management, Osko payments and PayID features such updating account details. Learn more.

2023-06-23 12:09 pm
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Savings and term deposit support

How to keep track of earnings and move your money around.

Savings account rates and features

Learn about our savings and term deposit accounts, including rates, guarantees and our terms and conditions.

Bank statements and keeping track

Bank Australia statements, alerts, push notifications and your transaction history.

Moving money

How to move money, see daily transaction limits, international transfers, cash and mobile payments.

Locked out of accounts

Find out what to do when you’re locked out of the app or internet banking, or when your card won’t work.

Frequently asked

Banking basics

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Deposits, withdrawals, direct debits, and more.


Personal loan rates and features

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Learn about our personal loan range, including rates, making repayments, and our terms and conditions.

Need help?

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer

Related topics

Opening a Bank Australia account

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Everyday account support

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Customer care

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